Can you answer yes to these questions?
- Have a valid permit or exemption registered with the Environment Agency / NRW / SEPA?
- If registered on Companies House, your business is active?
- Your permit has waste codes listed?
1. Introduction
Welcome to What Waste Code Ltd. By accessing and using our services, you agree to comply with these Terms and Conditions. Please read them carefully. You accept these terms when you complete registration or checkout for a subscription, or when you use the website in a way that we have indicated amounts to acceptance. If you do not agree, do not use our services.
2. Definitions
- Website: Refers to What Waste Code Ltd.
- User: Any individual or entity accessing or using our services.
- Subscription Service: The paid service provided by What Waste Code Ltd to businesses.
3. Subscription Service
Payment and Billing
- Users must pay the subscription fee as specified during registration.
- Billing cycles (monthly/annual) will be clearly communicated.
- Non-payment may result in service suspension or termination.
Refunds
- Subscription fees are non-refundable unless otherwise stated.
- Exceptions may apply based on specific circumstances (e.g. technical issues).
Access and Usage
Subscribers' company details and accepted waste codes are displayed on the website.
4. Payment processing and Paddle (Merchant of Record)
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
When you pay by card or other methods through our checkout, or when you receive an invoice from us, your purchase is also subject to Paddle's Buyer Terms. We are required to append or reference these in our Terms and Conditions:
- Checkout (card and online payment): Paddle Checkout Buyer Terms
- Invoiced purchases (business customers): Paddle Invoiced Business Terms
- Invoiced purchases (consumer customers): Paddle Invoiced Consumer Terms
If you choose to pay by invoice, the first time you receive an invoice from Paddle you will be asked to accept Paddle's Terms & Conditions in a one-time popup when you view the invoice. Until you accept, the invoice may appear as "unpaid" (Paddle Billing) or "pending" (Paddle Classic) in our systems; this is expected and does not affect your obligation to pay once you have accepted.
5. User Responsibilities
Accurate Information
- Users must provide accurate and complete information during registration.
- Subscribers must provide the most up-to-date version of their permit or exemption when subscribing.
- The permit or exemption must display waste codes.
Prohibited Activities
- Users must not engage in illegal, harmful, or abusive behaviour.
- Respect intellectual property rights and privacy.
Termination
- What Waste Code Ltd reserves the right to terminate accounts for violations.
- Users can terminate their subscription at any time.
- Membership will terminate after one year, unless renewed.
6. Intellectual Property
Content Ownership
- All content (text, images, videos, etc.) remains the property of What Waste Code Ltd.
- Users retain ownership of their own content.
License
By using our services, users grant What Waste Code Ltd a non-exclusive licence to use, reproduce, and distribute their content.
7. Liability and Disclaimers
Limitation of Liability
- What Waste Code Ltd is not liable for any direct, indirect, or consequential damages.
- Use our services at your own risk.
- It is your responsibility to ensure the waste you accept is described as the correct waste code and that you are permitted to accept it.
Warranties
- What Waste Code Ltd provides services "as is" without warranties.
- We do not guarantee uninterrupted access or error-free operation.
8. Contact Information
For any questions or concerns related to these Terms and Conditions, please contact us at info@whatwastecode.co.uk
9. Governing law and jurisdiction
These terms are governed by the laws of England and Wales. Any dispute arising from or in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to these terms
We may update these terms from time to time. We will post the current version on this page and, for material changes, we will take reasonable steps to notify you (e.g. by email or a notice on the website). Continued use of our services after changes take effect constitutes acceptance of the updated terms. If you do not agree to the new terms, you may stop using the service and cancel your subscription in accordance with section 5.
Subscription pricing
Current subscription prices are shown on the website at the time you subscribe. By completing checkout you agree to pay the price displayed for your chosen plan. Indicative pricing at the time of publication:
- Annual subscription – £499
- Monthly subscription – £55
Data protection
We process personal data in accordance with our Privacy Policy, which explains what we collect, why we use it, how long we keep it, and your rights (including access, correction, erasure and the right to complain to the Information Commissioner's Office). By using our services you confirm you have read and understood our Privacy Policy.